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70 North Road
Durham,   DH1 4SQ
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Patient Benefits 

When you join our payment plan you receive the following benefits:


Denplan Care Patient Benefits


Routine and preventive dental care

    • all check ups

    • all X-rays

    • all necessary fillings

    • all hygienist visits (including scale and polishes)

    • preventive advice, therapy and counselling

    • all routine extractions

Major restorative care

    • periodontal and surgical treatment

    • crowns (excluding laboratory fees)

    • bridges (excluding laboratory fees)

    • dentures (excluding laboratory fees)

    • inlays (excluding laboratory fees)

    • root fillings

Accident Cover (If You Take Optional Supplementary Insurance)

    • accidental injury cover up to £10,000 per incident

Worldwide emergency cover (If You Take Optional Supplementary Insurance)
    • 24 hour worldwide emergency Helpline (and wherever possible, referral to an English speaking dentist)

  • temporary emergency treatment cover up to £840 per annum, when away from home

Oral cancer cover (If You Take Optional Supplementary Insurance)

    • oral cancer treatment costs up to £12,000

  • smokers are not excluded from this cover

Hospital cash payment (If You Take Optional Supplementary Insurance)

    • Cash for every night spent in hospital under the care of a consultant maxillo-facial surgeon

Additional services

    • 24 hour helpline

    • complaints handling and arbitration

Treatment not covered

    • laboratory fees

    • prescriptions

    • orthodontics

  • dental implants
  •  excluded treatment as per patient contract   
    • referral to another dentist

    • cosmetic treatment

  • first £20 of call out fee if you have the optional supplementary insurance, otherwise the full call out fee will need to be paid,


Denplan Essentials Benefits


Routine and preventive dental care (as specified by your dentist)

    • Check-ups

    • X-rays

    • Hygiene visits (including scale and polishes)

  • Preventive advice
  • 10% discount on private treatment fees

 

Accident cover (If You Take Optional Supplementary Insurance)

  • accidental injury cover up to £10,000 per incident

 

Worldwide emergency cover (If You Take Optional Supplementary Insurance)

    • 24 hour worldwide emergency Helpline (and wherever possible, referral to an English speaking dentist)

    • temporary emergency treatment cover up to £840 per annum, when away from home

Hospital cash payment (If You Take Optional Supplementary Insurance)

    • Cash for every night spent in hospital under the care of a consultant maxillo-facial surgeon

Oral cancer cover (If You Take Optional Supplementary Insurance)

    • all patients are entitled to oral cancer treatment charges up to £12,000

  • smokers are not excluded from this offer

 

Additional services

    • 24 hour helpline

Treatment not covered

    • any other dental treatment

    • laboratory fees/prescriptions

    • orthodontics

    • dental implants

    • referral to another dentist

    • cosmetic treatment

  • first £20 of call out fee if you have the optional supplementary insurance, otherwise the full call out fee will need to be paid.

More information
If you require further clarification please ask any member of the practice team or call Denplan on 0800 401402